Warrior Certified Instrument Purchase Terms & Conditions
Other than as specifically provided in any separate formal purchase agreement between you and Warrior Instruments, these terms and conditions (this “Agreement”) apply to your purchase of a Warrior CERTIFIED Instrument and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s), which is subject to additional or altered terms and conditions, will be null and void, unless otherwise agreed to in a written agreement signed by both you and Warrior Instruments. By purchasing a Warrior CERTIFIED Instrument you understand that the instrument is a pre-owned or showroom certified instrument. That your Warrior CERTIFIED Instrument has been played before, by its previous owner, and/or as an artist loaned instrument, and/or by visitors to the WARRIOR Instruments facility or affiliated Trade Show participation.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon Warrior Instruments until accepted by Warrior Instruments. We reserve the right to refuse service to anyone. Warrior Instruments will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Handmade Limited Liability
By purchasing a Certified Warrior Instrument, you agree and understand that there are several factors beyond our control that can affect the playability of your instrument. But, if upon receipt of your Certified Warrior Instrument, you are not completely satisfied with its playability, we will personally assist you in setting up your instrument to suite your individual playing style. All Certified Warrior Instruments (purchased directly through Warrior) come with a (non-transferable) One-Year complimentary Warrior Care membership, which includes all shipping at no additional cost to you.
Because prices, product descriptions, and availability can change quickly, Warrior Instruments does not warrant the accuracy or completeness of the information provided on the Site.
List Prices quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than List Price and, for any given product, no sales may have occurred at List Price.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.
Values associated with items labeled “free with purchase” are based upon list price.
Internet orders may be paid for using the following methods: VISA, MasterCard, and PayPal. In addition to credit cards, for phone orders you may pay by money orders, cashier’s checks, and personal checks by mail. Just call us at (706) 891-3009 to place your order. All non–credit–card orders are subject to a 10–business–day hold. Cash is not a payment option that we accept at this time.
Some products, including those identified as Hot Buys, Closeouts, and Limited Quantity items may be limited to stock on hand and are offered on a first come, first served basis.
Shipping Charges–Taxes and Title
Separate charges for shipping and handling will be shown on your order form. Most orders received before 2:00 p.m. Eastern Time, Monday through Friday, are shipped the same day! Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from Warrior Instruments are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
For more information on our shipping policies, including rates, delivery times, and delays, please refer to our online customer service page or call us at (706) 891-3009.
If required by applicable law, you will be charged for applicable sales tax on your purchase. A separate charge for these taxes will be shown on the invoice.
All new products are sold with the manufacturer’s limited warranty. The warranty period and service varies by manufacturer and product. The full text of any such warranty is available, free of charge, upon written request addressed to: Warrior Instruments, 93 Direct Connection Drive, Rossville, GA 30741
30-Day Satisfaction Guarantee
All Warrior Certified Instrument Sales are FINAL
Our goal is your total satisfaction in the playability of your instrument. If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your Certified Warrior Instrument purchase, simply return it in its original condition within 30 days of purchase for a full price credit towards another WARRIOR instrument. It’s that simple. Returned items must be in original, Warrior Certified condition, showing no signs of wear or use such as belt–buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge. All Sales of Warrior Certified Instruments are FINAL. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from the value of your exchange.
Requesting a Return/Exchange: Contact us at (706) 891-3009 to obtain a return authorization.
Limitation of Liability
Warrior Instruments DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. Warrior Instruments WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, Warrior Instruments SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY REPAIRS MADE BY ANY MUSIC STORES OR REPAIR CENTERS NOT AUTHORIZED BY WARRIOR INSTRUMENTS. ANY UNAUTHORIZED REPAIRS TO YOUR WARRIOR CERTIFIED INSTRUMENT WILL IMMEDIATELY CANCEL OUR WARRANTY POLICY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Applicable Law–Resale or Export
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying this instrument for your own personal use only, and not for resale or export.
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the State of Georgia as those laws are applied to contracts entered into and to be performed entirely in Georgia, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or federal court in Rossville, Georgia, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.